Privacy Notice

Our Commitment to Your Privacy

Your relationship with us is important and we know that respect for your privacy is the very foundation of that relationship. Advances in technology have made safeguarding private information all the more important. Along with our promise to provide you financial services, we promise to safeguard the information you share with us.

Bank of Grand Lake periodically collects, transmits, and uses geolocation information for enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. The end user can change his/her/their location permissions at any time in their device settings.

Categories of Information that We May Collect

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms, such as: your name, address, social security number, assets, and income.
• Information about your transactions with us, our affiliates, or others, such as: your account balance, payment history, parties to transactions, and other credit card usage.
• Information we receive from a consumer reporting agency such as: your credit worthiness and credit history.

Disclosure as Permitted by Law

We do not disclose Customer Information to outside companies to use for their own marketing purposes. Outside organizations that provide services (such as check printing and statement printing or mailing) or help us provide you with products or services you request, may receive Customer Information to help us provide you with these products and services. These companies help us provide you with services and they are obligated to keep Customer Information confidential. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.